Refund Policy

Online purchases made at cuchorus.com must be returned within 90 days and must be new and unused. Some items cannot be returned if opened, including CD recordings.

You must have a printed receipt from our in order to return a cuchorus.com item.

Shipping/Handling costs cannot be refunded. However, the appropriate tax amount by item will be included with your refund.

Other restrictions may apply.

To return an item by mail, you will need to send the Chorus a package including: (1) the item to be returned, (2) a written request for a refund that includes your mailing address, and (3) a printed copy of the online receipt.

Please mail to:

Cornell University Chorus
Cornell University
Day Hall Mailroom
Ithaca NY, 14853

Alternatively, you can return an item in person. Simply give the item you are returning to a Sales Manager or General Manager of the Chorus along with a printed copy of the receipt and your address.

After the item is returned, the Chorus will send you a check for the amount of the purchase plus tax within 30 days. If you do not receive your refund within that time period, contact the general manager at gm@chorus.cornell 

Privacy and Security Policy

Information You Give Us

We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, sign up for the newsletter, or make a donation. This information may include:

- your name.
- your mailing address.
- your e-mail address.
- your phone number.
- your credit card number.
- any other personal information you provide to us.

We will never request your password, user name, credit card information or other personal information through e-mail. This practice, called "phishing", is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond.

Information that you enter when purchasing an item will be used only to process your purchase, and will not be shared with any party or organization for any reason. That information is stored purely for the purpose of processing and shipping your order. You will not be placed on any mailing or emailing lists unless you request to be on our newsletter mailing list, or fill out our alumnae survey with an updated address.

What about links to and from other websites?

Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our website through another site. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

Your Consent

By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically.

Warning about Fraudulent E-mails
"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.

Safe Shopping

We are currently using PayPal, whose security policies can be found online at www.paypal.com. However, in the next few weeks we will be switching to PayFlow Link. PayFlow Link provides protection of your credit card information and credit card transaction through PayPal. For more information go to:

https://merchant.paypal.com/us/cgi-bin/?&cmd=_render-content&content_ID=merchant/payment_gateway

Then click on "Fraud Protection".